The loss of a pet is a very sad time and the bereavement may affect an owner deeply. To help, we can give advice on bereavement, or put you in contact with an expert who can help you to come to terms with your loss.
It is worth having in mind before the sad event, if this is possible, just what you would like to happen to your pet after he or she has passed away. Most are left with us and we use a Pet Cremation company who will take your pet from us. There is understandably a charge to cover this expense.
Some owners may wish the ashes of their pet to be returned to them, we can arrange this. Individual cremation with return of ashes does cost more and will vary depending on the size of the animal and the kind of container chosen. We can advise you about this and we also have a brochure which shows the many options of urns and caskets available and their individual cost. You may also view all the options and prices by looking on the Pet Crematorium web site
If your pet dies at home and you would prefer them to be uplifted from your house for cremation and the ashes returned to your home the Pet Crematorium also offer a 'Gold Leaf Collection' service which allows you to have your pet collected from home within 24 hours of your telephone call, their contact number for this service is 01698 888500. Again you can also read about this on their web site.
Pet Bereavement Support Service from SCAS (Society for Companion Animal Studies) has a country-wide team of councillors who may be able to help you if you are having difficulty with the emotional impact of your loss. Their support line number is 0800 0966 606. The support line is open from 8.30am - 8.30pm every day. All calls are free and confidential from a land line. However if you are calling from a mobile phone, some phone networks may charge. Support is provided by trained volunteers and although this number is free; the councillor you will phone is on a higher rate phone line, to pay for expenses.
If you would prefer to speak to someone in our practice please feel free to ask and we will arrange a time to speak to you either on the phone or at the surgery if you would prefer. Sometimes after a sudden or unexpected loss of a pet there are questions that come to mind later that you may wish or find helpful to discuss.
DVS strive to use our expertise and experience to provide the best value veterinary service available locally and to provide the highest level of up to date treatment and compassionate service that we would expect for our own pets.
Ayr: 01292 264 778 Prestwick: 01292 477 082
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